Last updated: 15/01/2026

At Supriya Collections, we strive to deliver your orders in a timely and secure manner. This Shipping Policy explains how orders placed on supriyacollections.com are processed and delivered.

1. Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• You will receive an order confirmation message/email once your order is placed.

2. Shipping Locations

• We currently ship across India.
• Delivery to remote or rural areas may take additional time.

3. Delivery Timeline

• Estimated delivery time is 5–10 business days, depending on your location and courier partner.
• Delivery timelines are approximate and may vary due to factors beyond our control such as weather conditions, courier delays, or regional restrictions.

4. Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout before payment.
• Any promotional free-shipping offers will be mentioned on the Website.

5. Order Tracking

• Once your order is shipped, tracking details will be shared via SMS or email (if available).
• Customers are advised to track their orders using the provided tracking information.

6. Delivery Issues

• If the delivery attempt fails due to incorrect address, unavailability of the customer, or refusal to accept the order, re-shipping charges (if any) may be applicable.
• Supriya Collections is not responsible for delays caused by courier partners after dispatch.

7. Damaged or Missing Items

• If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with unboxing images or videos.
• Claims raised after this period may not be accepted.

8. Change of Address

• Address changes are allowed only before dispatch.
• Once the order is shipped, we cannot modify the delivery address.

9. Contact Us

For any shipping-related queries, please contact:

Email: supriyacollectionskpy@gmail.com
Phone: 8848328282 / 9048614617